Privacy Policy for Digital Momentum Agency Ltd

1. Introduction

Welcome to Digital Momentum Agency Ltd. ("we," "us," or "our"). We are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website. We comply with relevant data protection laws, including the UK Data Protection Act 2018, the UK and EU General Data Protection Regulation (GDPR), and the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

2. Information We Collect

• Personal Data: We may collect personal information such as your name, email address, postal address, and phone number when you interact with our website—for example, when you subscribe to our newsletter or contact us for support.

• Usage Data: We automatically collect information about how you access and use our website. This includes your IP address, browser type, pages visited, time spent on pages, and the date and time of your visit.

• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our site. Cookies are small data files stored on your device.

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes.

• Contractual Necessity: Processing is necessary for a contract we have with you or because you have asked us to take specific steps before entering into a contract.

• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

• Legitimate Interests: Processing is necessary for our legitimate interests or those of a third party, provided your interests and fundamental rights do not override those interests.

4. How We Use Your Information

We use the collected data for various purposes:

• To provide, operate, and maintain our website.

• To communicate with you, including responding to inquiries or requests.

• To send newsletters or promotional materials (you may opt-out at any time).

• To monitor and analyse usage patterns and improve our website.

• To comply with legal obligations and protect our rights.

• To detect, prevent, and address technical issues or fraudulent activities.

5. Disclosure of Your Information

We do not sell your personal information. We may disclose your information:

• Service Providers: We may employ third-party companies to facilitate our website or perform website-related services. These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred.

6. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your jurisdiction, including countries outside the UK, EU, or the European Economic Area (EEA). We take appropriate measures to ensure that your personal data remains protected in accordance with this Privacy Policy, including using standard contractual clauses approved by relevant authorities.

7. Your Rights

For UK and EU Residents:

Under the UK and EU GDPR, you have the following rights:

• Right to Access: Request access to your personal data.

• Right to Rectification: Request correction of inaccurate or incomplete data.

• Right to Erasure: Request deletion of your personal data under certain conditions.

• Right to Restrict Processing: Request restriction of processing your personal data.

• Right to Data Portability: Receive your personal data in a structured, commonly used format.

• Right to Object: Object to processing of your personal data based on legitimate interests.

To exercise these rights, please contact us using the contact information provided below.

For California Residents:

Under the CCPA/CPRA, you have the following rights:

• Right to Know: Request disclosure of the categories and specific pieces of personal information collected.

• Right to Delete: Request deletion of personal information we have collected from you.

• Right to Opt-Out of Sale or Sharing: We do not sell your personal information. However, you have the right to direct us not to sell your personal information in the future.

• Right to Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights.

To exercise these rights, please contact us using the contact information provided below.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data. While we strive to use commercially acceptable means to safeguard your information, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

11. Cookies and Tracking Technologies

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our website may not function properly without cookies.

12. Links to Other Websites

Our website may contain links to external sites not operated by us. We have no control over these sites and are not responsible for their content or privacy practices.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us: Here